Ratings & Reviews

Overall Rating

4
(30 reviews)
90% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

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Resident Reviews

submitted by Kidan W. - |Recommended: YesGreat — What a pleasure to deal with Katie , P.J. , Nick , Luisa and Zach. This staff is very intelligent and always comes through with great service I highly recommend this company.
response from property -Thank you for your review, Kidan. We are so pleased you have had such great experiences with our staff members. We do our best to employ helpful individuals who add so much to our community. We appreciate all the feedback we receive. Best regards, The Mansions on the Park Management Team
submitted by Veronica V. - |Recommended: NoGood first townhome — Appearance-wise and quality-wise the townhomes are amazing. However, it is so noisy here which I guess it's expected for being apartments . Our neighbors are pretty loud at times and won't stop shouting, laughing at three in the morning, when we have to be up early, which is very annoying. I know this isn't the apartment's fault, but a lot of residents don't pick up after their dogs, and I've stepped in dog poop many times. Bags and waste bins are provided so I don't know why it's so hard for some people. Either than the noisy neighbors and dog poop, it's a good starting place. Don't think we would renew our lease, however.
submitted by Katharine Z. - |Recommended: YesCommunity Values — The Mansions on the Park is a well designed, well maintained community with a focus on friendly service and excellent resident experience. I’m always delighted by the diverse community events, and the amenities are really exceptional. I’ve never had a negative experience with the office staff or maintenance team, and I’m happy to call this place home.
submitted by Maghen L. - |Recommended: YesLove this property — Quiet and Safe. Love living here
response from property -Thank you for your feedback, Maghen. We are glad to hear you have had a good experience living at our community and we hope you continue to be happy with your home. Please let us know if we can improve in any way. The Mansions on the Park Management Team
submitted by Joseph S. - |Recommended: YesThe Mansions on the Park is awesome — Overwhelmingly helpful staff. Beautiful, secure, serene. I love it here
response from property -Joseph, thank you for reaching out! We are absolutely delighted to hear that you have had a positive experience here with us! Especially with our staff! We make it our mission to always create a stress-free, "feel at home" environment for all our residents. Warm Regards, The Management Team at The Mansions on the Park
submitted by Kelvin C. - |Recommended: YesIS REALLY GOOD PROPERTY — DO IT
response from property -Kelvin, Thank you so much for rating us. -The Mansions on the Park Management Team.
submitted by Gordon M. - |Recommended: YesVery clean well kept respectable place to stay. — The mansions was great overall I am very happy, and will probably stay here indefinitely. Good amenities. Its kept clean, overall no complaints.
response from property -Gordon, Thank you for your review. We are so glad to hear that you are having a great experience and enjoying your home. -The The Mansions on the Park Management Team.
submitted by Lance L. - |Recommended: YesA great place to live with minor needs of improvement. — I moved here to escape the city and an escape this complex truly is My only complaint as of the last month or so is the lack of commitment from some of our residents to pick up after their pets. Other than that, this complex and it's staff are all one of a kind and go above and beyond for their tenants.
response from property -Lance, thank you for reaching out! We are absolutely delighted to hear that you have had a positive experience here with us! Especially with our staff! We make it our mission to always create a stress-free, "feel at home" environment for all our residents. Warm Regards, The Management Team at The Mansions on the Park
submitted by Cab B. - |Recommended: YesBeautiful, clean and quiet — Beautifully designed and landscaped. Always clean. Extremely quiet.
response from property -Thank you for reaching out! We are absolutely delighted to hear that you have had a positive experience here with us! Warm Regards, The Management Team at The Mansions on the Park
submitted by Robert G. - |Recommended: YesMansions on The Park is a great place to live — This a fine complex and good value for the money. Very pet friendly.
response from property -Thank you for taking time to post this review. We are pleased to bring you a positive living experience. We appreciate your feedback and value you as a part of our community. Warmest Regards, The Mansions on the Park
submitted by Meagan P. - |Recommended: NoDecent place but poorly maintained. — Buildings are not very insulated, I can hear my neighbors upstairs having a normal conversation. No one picks up after their dogs even if they go right next to your patio so I have stepped in it countless times. Parking is a huge issue. People don't park in their designated driveways or garages so there is nowhere for family friends to park when visiting. They also have breed restrictions on dogs but it is clearly not enforced because my dog was almost attacked by a pitbull a few times and nothing was done about it. I honestly feel like they should require pet owners to show proof of vaccinations if they have pets. The turnover rate with the office staff is high and the new leasing agents seem uneducated about the property. Neighbors have mentioned that they were broken into and had several things stolen but the staff failed to mention that to anyone. Overall the apartment itself is nice, but the community here sucks.
response from property -Hello Meagan, thank you so much for taking the time to express your concerns about the community. We'd love to take action in helping this place become a more comfortable one than you have described. Please reach out to us at (281) 356-1918 so that we may discuss the matter. We are open to suggestions and are here for our residents. Thank you again. Your The Mansions on the Park management team
submitted by Timothy H. - |Recommended: YesNice project poorly managed - too bad — live on the 2nd floor, poorly insulated and noisy- frequent burning and smoke for next door - dumpsters are unsightly - unclean park and sidewalks with dog poop - loud music and parties marachi music most weekends - swimming pool not well maintained - brown water - loud cars and motorcycles racing in parking lot - no security cameras in parking lots -
response from property -Hello Timothy, we are grateful for you taking the time to express your concerns. Please reach out to us at (281) 356-1918 so we may discuss everything that is amiss. We are open to suggestions, and would like to start helping the overall situation of everything. Thank you again. Your The Mansions on the Park management team
submitted by Victoria R. - |Recommended: YesGreat Place to Live — The Mansions on the Park is a great place to live. The maintenance staff are always helpful and solve any problem, the front office staff are always knowledgeable and happy to help. The only problem I have with this property is that I can hear my neighbors at late hours.
submitted by Allia L. - |Recommended: YesBeautiful Property — Lovely community to live in...
submitted by Rebecca H. - |Recommended: YesWelcome Home — Nice community, friendly staff, and great internet speeds fiber . I enjoy being part of the community and Mansions on the Park is a nice place to call home if you're looking for a new apartment.

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