Ratings & Reviews

Overall Rating

4
(30 reviews)
90% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
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Resident Reviews

submitted by Felix R. - |Recommended: YesLook no further — Not one for reviews but must give credit to where credit is due , coming from another state I had to do a lot of research and to keep a long story short Mansions on The Park is one of the best out there go see Zach he’ll take care of you I’m pretty sure everyone there is good but I had the pleasure of dealing with Zach and he made the transition for me smooth .
submitted by James L. - |Recommended: YesI was inpressed is was so nice and also quite. — Well have only been here 3 days but so far I have no complaints at all. Staff is very helpful and friendly
submitted by Ana L. - |Recommended: YesPeaceful — It is nice and peaceful, tranquil to live here.
submitted by Tammy V. - |Recommended: YesGorgeous townhouse with wonderful office staff — can't really answer that only have been here for 1 day....love my garage access, my unit and office staff
submitted by Sarah E. - |Recommended: YesI love the walking path and how wooded the complex is — Great luxury apartments so far
response from property -Sarah, Thank you so much for rating us. We would love to hear more of your feedback regarding our apartment homes. Best regards, The Mansions on the Park Management Team
submitted by Aida G. - |Recommended: YesFirst apartment — Its a quiet community
response from property -Thank you for taking time to post this review. We appreciate your feedback and are so pleased to hear about your positive living experience with us. We value you as a part of our community. Warmest Regards, The Mansions on the Park
submitted by Susan D. - |Recommended: YesIts OK — Its OK
response from property -Thank you so much for rating us and taking the time to leave a review. We would love to hear more as to what we can do to improve, and what things you like about our community. Feel free to reach out to us at (281) 356-1918. -The Mansions on the Park Management Team.
submitted by Lauren C. - |Recommended: YesBeautiful apartments — I love my unit at this complex, it’s got beautiful fixtures and is easy to maintain. Most of the staff is great. The grounds could use a lot of work, especially the cleaning of cigarettes and dog poop around the buildings. Maintenance doesn’t get things done in the most timely manner but they do a good job.
response from property -Thanks for your time Lauren. We are happy to know that you love your new home. It is always good to know what we need to work and do appreciate you bringing it to our attention. Thanks again for your time, the Mansions on the Park Management Team.
submitted by Loxi G. - |Recommended: YesHappy here — I enjoy it here and my apt. location tremendously.
response from property -Loxi thank you for your review. We are so glad to hear that you are having a great experience and enjoying the location of your home. -The Mansions on the Park Management Team.
submitted by Carrie D. - |Recommended: YesOverall it’s a good place to live — It’s a nice place and the staff are wonderful
response from property -Thank you for taking time to post this review. We are so pleased to bring you a 5-star living experience and greatly appreciate your feedback. We value you as a part of our community. Warmest Regards, The Mansions on the Park
submitted by Peggylouise T. - |Recommended: YesMaintenance leaves a lot to be desired. — My only complaint is maintenance. They do not respond timely. You have to put in the work order several times for it to be done correctly. Pool is not cleaned regularly. Bees and spiders in hallways. Stairways and hallway walls are never wiped or swept down.
response from property -"Thank you for your feedback, Peggylouise Taylor! We're disappointed to hear that our maintenance staff did not meet your expectations. We work diligently to take feedback from current and past residents seriously. We would like to discuss your concerns further, please call us at (281) 356-1918. Thank you, The Mansions on the Park. "
submitted by Patrick A. - |Recommended: YesBeautiful Townhomes — Since moving in the staff have been very helpful. My family enjoys all of the amenities that are available to us. And we love having access to the dog parks.
response from property -On behalf of our entire team, thank you Patrick. We love hearing about our awesome staff, and they work extremely hard to provide a great experience for our current and future residents. -The Mansions on the Park Management Team.
submitted by Brian O. - |Recommended: NoMeh — The grounds use to be kept up. Over the past couple years it has gone down. There is dog poop everywhere. maintenance use to regularly pick up what pet owners left. The front gate is regularly broken with people who don’t live here coming in and out. The staff will give you contradictory information. PJ Katie and Sonia have been the only reliable contacts. They do respond promptly to maintenance requests
response from property -Thank you for making us aware of your concerns. We apologize if you have had a negative experience. We value resident feedback, and would like to hear any other comments you have about our community and ways we can help improve. We encourage you to stop by the office or contact us via email or phone! Thanks! The Mansions on the Park
submitted by Tracey P. - |Recommended: YesRepairs on ceiling — They were professional fast
response from property -Thank you for your feedback. We love hearing that you enjoy the professional team here at The Mansions on the Park. Our team works extremely hard to Provide the best experience for our residents. -The Mansions On The Park Management Team
submitted by Max G. - |Recommended: YesScreening — think your screening guidelines of new residents are far too lenient based on things that have happened here. Maintenance staff is only adequate. Information releases from the office are sugar coated and not truthful based on the information which was released relating to a shooting in building 13.
response from property -Thank you for your review, Max. We apologize for the issues you have experiences with fellow residents, maintenance, and communication. We do our best to create a welcoming community. We would be happy to discuss your concerns further. We appreciate the feedback. Best regards, The Mansions on the Park Management Team

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "The Mansions on the Park", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "The Mansions on the Park", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose